Services
One point of contact, full delivery.
Sun Maison manages the entire brand project, strategy through to execution, and brings a trusted network of recommended suppliers so nothing is left for the client to coordinate.
Every property has a rate it should be earning.
We build the brand that justifies it.
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Brand Positioning & Rate Strategy
Where your brand sits in the market, what it should be charging, and why guests will pay it.
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Naming, Identity & Storytelling
The name, the story, the visual language. An identity that cannot be confused with anywhere else.
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Brand Launch & Channel Strategy
Brand launch, channel strategy and rate positioning that earns from opening.
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Content, Photography Direction & Digital Presence
Photography direction, tone of voice and digital presence rooted in where you are.
Engagements
Brand Sprint
Four weeks to find your voice.
Positioning, naming and the identity framework everything else is built on. Not a moodboard, a foundation strong enough to hold a full repositioning, a launch, or years of ongoing work without cracking.
Full Repositioning
From the ground up, built to earn from day one.
Strategy, identity, launch and content, delivered as one engagement. Everything a property needs to go to market as the brand it should always have been, not the brand it settled for.
Ongoing Counsel
Fractional CMO
For brands that don't want to slide back.
Monthly counsel, content direction and the kind of thinking that protects a brand's rate long after launch, the difference between a repositioning that sticks and one that quietly erodes within a year.
For brands that don't want to slide back.
For properties that need a senior marketing mind without the full-time hire. Embedded, strategic and available when it matters most.
Brand Longevity: A Guest Experience Workshop
Built to become culture, not stay a one-off.
Most businesses fix guest experience and brand standards once, after a bad review or a slipping RPS score, then let it slide again. This workshop is built differently, designed so the standards and habits it sets actually take hold as culture, sustaining the lift in RPS and rate long after the session ends. Built from the same Hotel Alignment Framework used to take hotels from $250 to $600 ADR. Sundip Mace leads every session personally, bringing a Master of Business in International Marketing, a Certificate IV in Training and Assessment, and Dale Carnegie management training, delivered with an energetic, motivational style that turns brand standards from a document nobody reads into something the team wants to live.
What it covers: where brand standards actually live day to day versus the guidelines nobody's opened since induction, a disconnect audit of brand promise against what guests are saying in reviews, reading RPS as a brand health signal, the five moments where standards and guest experience reinforce or contradict each other, and a 90-day action plan the team leaves with.
Half-day, in-person workshop. GM plus up to three department heads.
A hands-on working session, not a presentation. Leadership works through the disconnect audit together, tests it against your own reviews and standards in the room, and leaves with a 90-day action plan they built themselves, not one handed to them. Built for hospitality businesses that want clarity and a plan before deciding how far to take it.
For hospitality businesses ready to bring the whole team along.
Everything in the Leadership Workshop, plus a tailored all-staff session that takes the standards straight to the floor, the people actually shaping the guest experience day to day. This is where the shift in RPS and ADR really compounds, since it's not just leadership who understand the brand, it's everyone delivering it.
